Thursday, September 11, 2008

BIG MISTAKE (1 of 10) according to Peter Thomson

Forgetting to include the “key ingredient” in your price (*)

  • We overlay our perception of value on others’ prices
  • Credibility of the source is important
  • Credibility of the buyers is important
  • People believe free advice and expensive advice
  • People don’t believe advice that’s at an average price
  • People will never consistently be who they are not, do what they do not coherently do, believe or value
  • You want consistent action taken with congruence with your beliefs
  • You want to be on the edge of expensive because belief creates action which create delight with results
  • You should get paid in life for what you’ve done – not what you do - e.g. plumber’s detailed invoice: £10 for the kick and £90 for knowing where to kick
  • It’s not about what your business makes for you but what it makes OF you
  • The brand of the supplier is in the eyes of the customer
  • The question to ask yourself is are you charging enough for your personal experience in the deal
  • In answer to the price objection that others are cheaper: “we don’t mind our competitors charging less – they obviously know what their service is worth

(*) the "key" is your experience!

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